Privacy policy

1. What is "personal information"?
(a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning
information or an opinion about an identified individual or an individual who is
reasonably identifiable:
          (i) whether the information or opinion is true or not; and
          (ii) whether the information or opinion is recorded in a material form or not.

(b) If the information does not disclose your identity or enable your identity to be
ascertained, it will in most cases not be classified as "personal information" and
will not be subject to this privacy policy.
2. What information do we collect?
The kind of personal information that we collect from you will depend on how you use our
websites. The personal information which we collect and hold about you may include:
your name; your email address; your telephone number; your residential or business
address; the name and contact details of the customer, distributor or other end-user you
represent; information disclosed in a curriculum vitae, resume or other job application (if
you are applying for a role with our businesses); other information disclosed in a free-text
field of any direct message.
3. How we collect your personal information
(a) We may collect personal information from you whenever you input such
information into the website(s).

(b) We also collect cookies from your computer which enable us to tell when you use the
website(s) and also to help customise your website experience. As a general rule,
however, it is not possible to identify you personally from our use of cookies.
4. Purpose of collection
(a) We collect your personal information for several purposes:
          (i) provide you with the best service experience possible on the website(s);
          (ii) receiving, reviewing and responding to customer queries, distributor queries, end-user queries, consumer queries, job applications and other communications received via our website(s).

(b) We customarily disclose personal information only to our service providers who
assist us in operating the website. Your personal information may also be
disclosed from time to time to maintenance and support personnel acting in the
normal course of their duties.

(c) By using our website(s), you consent to the receipt of direct marketing material. We
will only use your personal information for this purpose if we have collected such
information directly from you, and if it is material of a type which you would
reasonably expect to receive from us. We do not use sensitive personal
information in direct marketing activity. Our direct marketing material will include
a simple means by which you can request not to receive further communications
of this nature.
5. Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information
we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you
to correct inaccurate personal information subject to certain exceptions. If you would like to
obtain such access, please contact us as set out below.
6. Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your
personal information, please contact us as set out below. All complaints will be considered by
our Chief Marketing Officer and/or our General Counsel and we may seek further information
from you to clarify your concerns. If we agree that your complaint is well founded, we will, in
consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied
with the outcome, you may refer the matter to the Office of the Australian Information
7. Overseas transfer
Your personal information will not be disclosed to recipients outside Australia unless you
expressly request us to do so. If you request us to transfer your personal information to an
overseas recipient, the overseas recipient will not be required to comply with theAustralian Privacy Principles and we will not be liable for any mishandling of your
information in such circumstances.
8. How to contact us about privacy
If you have any queries, or if you seek access to your personal information, or if you have a
complaint about our privacy practices, you can contact us through: